MAS Medical

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Reviewer Service Contract


Reviewer Service Contract

Reviewer - Non Obsolescence Contract


Reviewer is a Self Install Software Package

30 days Telephone / Internet Support is included for Installation. (Limited for the Free Trial Version)

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Reviewer Software - Non-Obsolescence Contract

 

This contract is in terms of: Self Install Software Upgrade

 

Remote Web Access to the Reviewer System is required with this agreement

 

Technical Advice is available 9am – 5pm Monday to Friday, excluding Bank Holidays


All Contact requesting Reviewer software advice is via Email: ReviewerSupport@mas-medical.co.uk


We endeavour to respond to Email requests within two business days


Software upgrades – At our discretion, new revisions of functionally equivalent software will be made available at no charge


Limitations:

  • There is a Charge for an Exceptional Configure of Software, and User Training of the Product
  • Technical Support Services can be provided at our Standard Rates
  • The End-User is responsible for the cost of any Hardware and or Operating Systems Upgrade that may be necessary to install Reviewer Software Upgrade
  • To benefit from Non-Obsolescence Contract, it is a condition the Contract is Continuous from Installation (Backdate of Terms will be considered)
  • A Purchase Order Number for Contract Renewal is required a minimum of 30 days prior to the expiry of any previous Warranty or Support Contract
  • Upon request, and for a Nominal Fee, a CD copy of Reviewer Software can be provided

 

 

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