30 days Telephone / Internet Support is included for Installation. (Limited for the Free Trial Version)Reviewer Software - Non-Obsolescence Contract
This contract is in terms of: Self Install Software Upgrade
Remote Web Access to the Reviewer System is required with this agreement
Technical Advice is available 9am – 5pm Monday to Friday, excluding Bank Holidays
All Contact requesting Reviewer software advice is via Email: ReviewerSupport@mas-medical.co.uk
We endeavour to respond to Email requests within two business days
Software upgrades – At our discretion, new revisions of functionally equivalent software will be made available at no charge
Limitations:
- There is a Charge for an Exceptional Configure of Software, and User Training of the Product
- Technical Support Services can be provided at our Standard Rates
- The End-User is responsible for the cost of any Hardware and or Operating Systems Upgrade that may be necessary to install Reviewer Software Upgrade
- To benefit from Non-Obsolescence Contract, it is a condition the Contract is Continuous from Installation (Backdate of Terms will be considered)
- A Purchase Order Number for Contract Renewal is required a minimum of 30 days prior to the expiry of any previous Warranty or Support Contract
- Upon request, and for a Nominal Fee, a CD copy of Reviewer Software can be provided